Insurers Charged With Using AI Algorithms To Systematically Cheat Older Americans Out Of Medicare Benefits

A class action lawsuit alleges UnitedHealthcare knowingly uses a flawed artificial intelligence algorithm to deny seniors rehabilitation services to which they are entitled under Medicare.

Graphic from a March 2023 investigation by STAT showing an older woman prematurely pushed out of a care facility

UnitedHealthcare, the nation’s largest healthcare insurer, is accused of refusing to pay for rehabilitation services provided under Medicare because it knows that fewer than one percent (approximately 0.2%) of policy holders will appeal denie…